Once you've completed your appointments, expect about a 2-week turnaround before you receive your documents. We aim for 2–3 weeks on evidence overall.
While you wait, you can log in to app.woobie.io to start writing your additional supporting evidence (like personal statements and buddy letters).
Once you've received your evidence and finished any remaining items, you're ready to file your claim!
Any time we request documentation, it's so we have additional evidence to use when producing your letters and medical evidence. Once you send your items in, there's nothing else you need to do — our team will reach out if we need anything further.
If you're working on another claim with us, evidence can take a little longer — about 3–5 weeks — because we fully review all of your existing evidence alongside your latest VA decision letter.
> Can't find your evidence or want a status update? Reach out and a rep will help locate it for you.